Chicagoland's Top Customer-Rated Carpet Company

FAQs

Q?

WHO IS MR CARPET?

A.

Mr Carpet, Michael Lamendella, was born and raised in Chicago, has been redefining the Shop At Home Carpet Buying Experience for more than 20 years. He has presented his services to well over 15,000 home owners, if you include all the wives, husbands, kids and pets, it’s unbelievable.

Q?

WHAT MAKES MR CARPET THE OBVIOUS CHOICE?

A.

We are proud to have thousands of satisfied customers of which 80% come from referrals. We offer honest, upfront Customer Focus pricing. Our Inclusive pricing includes Carpet, Professional Installation, upgraded padding, removal of your old carpet and moving your furniture.

Q?

WHY DOES MR CARPET NOT OFFER BLOWOUT SAVINGS?

A.

We do not advertise blowout savings because we offer our best and lowest price every single day. Its straight-forward, it’s our philosophy, it’s what sets up apart.

Q?

WHY DOES MR CARPET NOT OFFER NEXT DAY INSTALLATION?

A.

We prefer to provide quality service. We custom order your carpet from the Mills in Georgia. It usually take 3-5 business days to arrive. Once in, we can install Monday-Saturday, morning or afternoon installation, with a Professional Installer.

Q?

HOW CAN I SET UP A FREE IN-HOME VISIT?

A.

Mr. Carpet prides itself on having a one on one conversation via the phone. You are always get a human touch, whether it’s on the phone by calling 773-929-6000 or submitting your information on our Contact Form. We try our best to fit your schedule accommodations to our schedule for an in-home carpet appointment with a Residential Carpet Expert.

Q?

HOW CAN MR CARPET SAVE ME TIME AND MONEY?

A.

Mr Carpet simplifies the process. We bring our selection into your home so you can see the samples in your environment. We carry between 50-100 styles, Mike, Mr Carpet shops the Mills constantly to find the best quality and carpet styles. He is on a never ending quest for the best carpet, so that we can be proud of we sell and the most important, provide you, our customer with a great carpet that will last for many years to come.

Q?

HOW DOES MR CARPET COMPARE TO OTHER STORES?

A.

Time and again, the most frequent comment we receive from customers who shopped at stores before coming to us. With Mr Carpet, we bring the showroom to you. We will measure, show you variety of samples. We personalize your experience with Mr Carpet, by asking questions to match your needs and tastes with the right products and price range.

Q?

HOW DOES MR CARPET COMPARE TO OTHER SHOP AT HOMES?

A.

Unlike some other shop at home flooring companies, Mr. Carpet does not advertise huge savings. We provide each customer with personalize one on one attention. Our experienced Sales Consultant will ask you questions to solve your carpet dilemma and educate how much carpet you will need and find a quality carpet for your home. We offer our best price upfront, so you can relax. You never need to negotiate a lower price that is if you call Mr Carpet Shop At Home.

Q?

HOW DOES MR CARPET COMPARE TO HOME IMPROVEMENT CENTERS?

A.

We are carpeting experts for residential homes, who provide personalized attention to every detail. With Mr Carpet, you are not a number, you are a customer that perhaps has never purchased carpet for your home. We will be patient and answer any questions or concerns without any pressure. But make no mistake, we care about only one thing and that is your total satisfaction, and not just day one, but for as long as your own your carpet.

Q?

WILL MR CARPET MOVE FURNITURE AND TAKE UP AND REMOVE OLD MATERIALS?

A.

Yes, we will move your furniture, and take up old materials like your old carpet & padding. And not only will we do all the labor, we’ll even haul the old stuff away if you need us to. Not many companies provide that kind of service.

Q?

HOW CAN MR CARPET HELP MAKE MOVING EASIER?

A.

Whether you’re moving locally within the greater Chicago area or moving in from out of state, we can help you. We can meet with you or with your realtor and start taking measurements as soon as is convenient for you. And if necessary, we can also set up a separate appointment just to present our products. We can do it all right after you close on your new home. If you’re selling a home in Chicago or surrounding area, we carry inexpensive products that will fit your budget and make a great first impression on potential buyers. In fact, we recommend this as a low-cost way to improve the sale-ability of your home.